//Performance Management

 

          •   Do you have talented, key people who are damaging the performance and productivity of your company?

          •   Do these essential members of your team create conflicts with other team members that deflect their attention from achieving your core

                 business objectives?

          •   Do you have skilled people who lack the confidence to achieve their full potential and drive themselves forward?

 

                                                              1% increase in happiness = 2% increase in revenue

 

Our Performance Management Plan and Performance Management Masterclasses concentrate on increasing productivity and profit for an organisation by helping its individuals effectively deal with the stresses they are experiencing from inside and/or outside of the workplace.


Poor performance is often not because of a bad attitude or a lack of willingness to work but because people can no longer deal with the pressure they are under due to busy or challenging times. Sometimes a good employee’s performance can falter because they are dealing with time and thought consuming issues. This can lead to poor decision making, damage to good relationships, loss of trust and respect and ultimately loss of profit.

 

     » We have the skills, attitude and experience to swiftly identify the problem and deliver meaningful change to your organisation «

 

What do we mean by 'meaningful change'?

 

                            •   Increase staff morale                                          •   Lower staff turnover 

                            •   Stop procrastination                                        •   Reduce errors            

                            •   Increase creativity                                           •   Enhance precision

                            •   Intensify focus                                                •   Foster problem solving

                            •   Develop decision making                                  •   Build people skills

                            •   Boost enthusiasm                                       •   Stengthen communication

                            •   Increase determination                                       •   Generate motivation

                            •   Raise productivity                                        •   Enhance customer relations

                                  »  In order to achieve the ultimate goal of increasing revenue and profit

 

                 

                “Certain Change has provided coaching and training services to Fotec over the past 12 months. Their approach is exceptional.

                                Both myself and other team members have benefited, providing significant ‘change’ in our business

                                       with very different and fresh approaches around leadership, motivation and communication.

                                                           I would have no hesitation in recommending Certain Change."

                                                                       Russell Meehan – Managing Director, Fotec

 

If you have key personnel who need to rapidly improve their performance please contact us:

Email Enquiry Form     /     Tel: 01494 790890

                                          

Confidentiality

We understand the sensitive nature of what we do and the need for complete confidentiality and discretion. If you choose to use the on-line contact form please give an indication of the best time and manner for us to contact you.


Actions, Conduct, Performance - Why must you?

In the current economic climate no company can afford to have people within it that are not performing to a high standard. And certainly no business can retain people who damage the performance of others and the business as a whole.


The cost of doing nothing is far higher than the cost of not helping these essential people in your business. The potential consequences of not taking action are:


          •   Loss of profit
          •   Loss of team morale and productivity
          •   Performance management issues
          •   Grievances raised by other members of staff
          •   Termination costs
          •   Replacement / recruitment costs


We believe that 80% of training and coaching does not give the return on investment that it should. This is because


          •   It’s too prescriptive
          •   It’s inflexible
          •   It’s not dealing with the people as individuals
          •   It does not hit the core issue
          •   It does not deal with issues and influences from all areas of their life


Meaningful change can only be successfully achieved through direct intervention at the logical AND emotional level. We can confidentially deal with all issues that may be causing performance problems but which an employer may not wish, or have the experience, to deal with.

 

1:2:1 - Performance Management Plan

We have worked with many individuals who have transformed their performance rapidly after being supported by intensive 1:2:1 work. We work directly and quickly to help your key people.  They learn to manage their attitude and emotions so they can deliver the required standard of output and in a manner that produces a good atmosphere and working environment within your organisation.


It is important to recognise that the cause of poor performance may be triggered from issues within the business or from outside, or indeed both.

People are generally more honest when talking to an experienced stranger rather than colleagues with whom they have a close or professional relationship. Fear of loss of respect, or worries about breeches in confidentiality, can hinder resolution of an easily solvable problem and it is therefore often better for an outside party to help deal with issues that disturb working performance.

 

If you want confidential advice about 1:2:1 work please contact us:

Email Enquiry Form     /     Tel: 01494 790890

 

Performance Management Masterclass

The Performance Management Masterclass focuses on training directors and senior managers to successful apply performance management strategies to create significant and sustained behavioural change. The Masterclass also gives guidance on how to do this in relationship to required HR policies and procedures.

For full details of the Masterclass please click here:  Performance Management Masterclass


Credentials

Stephen Bates has been working with companies for 10 years addressing both individual and team behavioural and performance issues. He has worked across a broad spectrum of industry sectors and at different levels of organisations to deliver fast but meaningful change.


Stephen’s knowledge and understanding of people and how to work with them to achieve change comes from 20 years working in the fields of physiotherapy, nlp and personal change. Stephen is an HPC registered Physiotherapist and Certified Trainer of Neuro Linguistic Programming.

 

                 

                   “Stephen has a unique mix of capabilities and experience that make him a very powerful and highly capable trainer and coach.

                         His ability to work with people to resolve major business and personal issues, as well as to bring out and develop their

               capabilities and skills is truly outstanding. The outcomes I have seen him achieve are frankly amazing and he makes it look easy!” 

                                                                          Owain Powell-Jones- Managing Director, Apurien


 

For more details about how Stephen can help you or members of your team please contact him:

Email Enquiry Form     /     Tel: 01494 790890

 

You may also be interested in the following information:

Performance Management Masterclass