//Quickclass Business Training

Growing Your Company **by Growing Every Individual**

Mindset - Knowledge - Skills

          • How does a successful people manager think compared to a successful process manager?
          • What does a sales person concentrate on compared to an operationally orientated person?
          • Why are some people happy in a networking situation while others shy away from promoting their business?
          • What is the difference between a leader and a manager?
          • What makes a difficult but talented individual decide to become a team player?

To make a successful transition from one role to another it takes more than just knowledge and the acquisition of new skills.

The key is a willingness to apply that knowledge.

Many people have trouble adapting because they don't deeply identify with their new role. Some don't want or know how to alter their behaviour or it can simply be because they just don't understand why it is so important.

As one delegate on a Leadership Programme said recently

“I never had the term ‘leadership’ in my head before, it simply has never crossed my mind as being important. Now I understand why learning this is so important. I wish I had known this years ago”

Greatest Asset – Greatest Liability

The ironic thing is that the very knowledge and skill that takes someone into a new role can often be the thing that stops them from being successful in it.

It is well known that the best salesperson is often not the best sales manager because the roles are so different. But companies still promote their best people into areas where they have no experience and individuals understandably want to progress their careers.

Individuals – Team – Companies

If what we have said resonates with you then perhaps it’s time for a telephone call or meeting.

There are many different ways to train people in business. No single approach fits all companies or all situations but one thing we will promise you is that we take your needs very seriously. We will act for your company with the same attitude as if we are acting for our own. Indeed your reputation comes from concerning ourselves with your return on investment.

Flexible Solutions

We pride ourselves in being creative thinkers who provide extremely cost effective solutions for individuals, teams and entire companies.

The Quickclass Business Training approach includes:

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• Workshops to tackle specific topics

• Short seminars to get things started

• Audio programmes to allow people to learn at their own pace and at a time that suits them and to back up workshops
and programmes to aid comprehension and retention.

• Programmes to develop people through multiple topics over a longer time frame.

• The Coaching Hotline to provide access to advice as and when it is needed in real time situations.

• A Web Portal to deliver all course material, audio material, dates times, course information and to save your
company a huge amount of administration.

• A dedicated training facility for smaller groups included within the cost of training.

A quickclass solution is always built around your situation and needs

"We have all gained considerably from the training and I would have no hesitation in recommending
‘Certain Change’ to any organisation that is looking to improve performance through training and development of staff.’’

David Goodchild, MD (Commercial) & Group Director - Aitchison Raffety

Our guarantee policy

When it comes to the crunch most people prefer not to spend money on training because of the perception of spending out with only a possibility of a return. We understand it can seem risky.

But our work comes with a guarantee. If you think you have not learnt something that is worth more than your outlay we will refund your money.

Here are some of the comments from previous clients so you can find out how they benefited from investing in training for individuals and teams within their companies and how we helped them do it.

Testimonials

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“We were looking for a methodology to enhance our leadership and management skills across the organisation. After evaluating several options we found Stephen’s approach stood out and we agreed to go ahead. The effects were immediate and offered return on investment prior to the course even completing. I wouldn’t hesitate in teaming up with Certain Change again.”

Clive A Ketteridge, General Manager, TEMENOS UK Ltd.

“Certain Change has provided coaching and training services to Fotec over the past 12 months. Their approach is exceptional. Both myself and other team members have benefited, providing significant ‘change’ in our business with very different and fresh approaches around leadership, motivation and communication. I would have no hesitation in recommending Certain Change."

Russell Meehan – Managing Director, Fotec

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"The ability to transfer knowledge, accelerate learning and crack into our limiting beliefs system was incredible. The skills that we learned were directly applicable in so many business and life situations - I was impressed how quickly I was able to apply them… delivered far more than what he promised in the brochures or web site, and exceeded our expectations."

Lilian Wang, People Plus, Hong Kong

“Stephen has provided invaluable advice and support to me and my team in improving communication, motivation and performance. His direct and no-nonsense approach has achieved fast results and lasting impact. I would highly recommend Stephen and Certain Change.”

Jo Stuart – Marketing Director, Lex

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“Stephen has a unique mix of capabilities and experience that make him a very powerful and highly capable trainer and coach. His ability to work with people to resolve major business and personal issues, as well as to bring out and develop their capabilities and skills is truly outstanding. The outcomes I have seen him achieve are frankly amazing and he makes it look easy!”

Owain Powell-Jones- Managing Director, Apurien

“I have been involved in training and development for the last 15 years and during that time I have designed and delivered many different aspects of management development solutions, both in the UK and throughout Europe. I can honestly say the course I did with Certain Change was one of the most inspiring events I have ever experienced.”

Moir Ferguson, Development Matters Ltd